Adult Social Care & Support Procedures

1. E-Learning
2. Community Care Inform for Adults

1. Safeguarding Adults
2. MASH Procedure
3. Deprivation of Liberty Safeguards Procedure

1. Financial Assessment
2. Commissioning and Brokerage
3. Direct Payments
4. Community Alarms and Telecare

Accessing the Service

1. Receiving a Contact or Written Referral
2. Deciding the Outcome of a Contact or Referral
3. Actions and Next Steps

Establishing Needs

Establishing Needs

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs
3. The Skilled Conversation
4. Agreeing Needs and Making a Formal Record

Establishing Likely Eligibility for a Disabled Facilities Grant

1. Establishing Likely Eligibility for a Disabled Facilities Grant

Understanding and Applying Care Act Eligibility Criteria

1. Understanding and Applying Eligibility Criteria
2. Communicating the Outcome and Next Steps

Meeting Needs

1. Establishing Ordinary Residence
2. Requesting a Financial Assessment
3. The Wellbeing Plan

1. Setting an Indicative Budget
2. Care and Support Planning
3. Signing Off a Care and Support Plan and Agreeing a Final Budget
4. Arranging Support and Services

1. Providing Equipment
2. Minor Adaptations and Low Level Equipment
3. Equipment in a Care Home
4. Providing Direct Support

Monitoring and Review

1. Monitoring and Reviewing Equipment

1. Legal Requirements of a Care and Support Plan Review and Tools
2. Preparing to Carry out a Care and Support Plan Review
3. The Full Review Conversation
4. The Light Touch Review Conversation
5. Deciding the Outcome of a Care and Support Plan Review and Making a Formal Record
6. Actions Following a Care and Support Plan Review
7. Monitoring Urgent or Interim Support and Services

Accessing the Service

1. Internal and External Referrals
2. Receiving a Contact or Referral
3. Deciding the Outcome of a Contact or Referral
4. Actions and Next Steps

Establishing Needs

Establishing Needs

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs
3. The Skilled Conversation
4. Agreeing Needs and Making a Formal Record

Establishing Likely Eligibility for a Disabled Facilities Grant

1. Establishing Likely Eligibility for a Disabled Facilities Grant

Understanding and Applying Care Act Eligibility Criteria

1. Understanding and Applying Eligibility Criteria
2. Communicating the Outcome and Next Steps

Meeting Needs

Ordinary Residence and Financial Assessment

1. Establishing Ordinary Residence
2. Requesting a Financial Assessment

Reablement

1. Reablement Planning
2. Arranging Reablement

Care and Support Planning

1. Setting an Indicative Budget
2. Care and Support Planning
3. Signing Off a Care and Support Plan and Agreeing a Final Budget
4. Arranging Support and Services

Equipment

1. Providing Equipment
2. Minor Adaptations and Low Level Equipment
3. Equipment in a Care Home
4. Providing Direct Support

Monitoring and Review

Equipment and Reablement

1. Monitoring and Reviewing Equipment
2. Monitoring and Reviewing Reablement

Reviewing Other Support and Services

1. Legal Requirements of a Care and Support Plan Review and Tools
2. Preparing to Carry out a Care and Support Plan Review
3. The Full Review Conversation
4. The Light Touch Review Conversation
5. Deciding the Outcome of a Care and Support Plan Review
6. Actions Following a Care and Support Plan Review
7. Monitoring Urgent or Interim Support and Services

Accessing the Service

1. Making a Referral
2. Receiving a Contact or Referral
3. Deciding the Outcome of a Contact or Referral
4. Actions and Next Steps

Establishing Needs

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs
3. The Skilled Conversation
4. Agreeing Needs and Making a Formal Record

1. Understanding and Applying Eligibility Criteria
2. Communicating the Outcome and Next Steps

Meeting Needs

1. Establishing Ordinary Residence
2. Requesting a Financial Assessment
3. Setting an Indicative Budget
4. Care and Support Planning
5. Signing Off a Care and Support Plan and Agreeing a Final Personal Budget
6. Arranging Support and Services

Reviewing Support and Services

1. Legal Requirements of a Care and Support Plan Review and Tools
2. Preparing to Carry out a Care and Support Plan Review
3. The Full Review Conversation
4. The Light Touch Review Conversation
5. Deciding the Outcome of a Care and Support Plan Review
6. Actions Following a Care and Support Plan Review
7. Monitoring Urgent or Interim Support and Services
8. Review of a Direct Payment

Accessing the Service

1. Receiving a Contact or Written Referral
2. Deciding the Outcome of a Contact or Written Referral
3. Actions and Next Steps

Establishing Needs

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs
3. The Skilled Conversation
4. Agreeing Needs and Making a Formal Record

1. Understanding and Applying Eligibility Criteria
2. Communicating the Outcome and Next Steps

Meeting Needs

1. Establishing Ordinary Residence
2. Requesting a Financial Assessment
3. Setting an Indicative Budget
4. Care and Support Planning
5. Signing Off a Care and Support Plan and Agreeing a Final Personal Budget
6. Arranging Support and Services

Reviewing Support and Services

1. Legal Requirements of a Care and Support Plan Review and Tools
2. Preparing to Carry out a Care and Support Plan Review
3. The Full Review Conversation
4. The Light Touch Review Conversation
5. Deciding the Outcome of a Care and Support Plan Review
6. Actions Following a Care and Support Plan Review
7. Monitoring Urgent or Interim Support and Services
8. Review of a Direct Payment

Accessing the Service

1. Receiving a Contact or Written Referral
2. Deciding the Outcome of a Contact or Written Referral
3. Actions and Next Steps

Establishing Needs

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs
3. The Skilled Conversation
4. Agreeing Needs and Making a Formal Record

1. Understanding and Applying Eligibility Criteria
2. Communicating the Outcome and Next Steps

Meeting Needs

1. Establishing Ordinary Residence
2. Requesting a Financial Assessment
3. Setting an Indicative Budget
4. Care and Support Planning
5. Signing Off a Care and Support Plan and Agreeing a Final Personal Budget
6. Arranging Support and Services

Reviewing Support and Services

1. Legal Requirements of a Care and Support Plan Review and Tools
2. Preparing to Carry out a Care and Support Plan Review
3. The Full Review Conversation
4. The Light Touch Review Conversation
5. Deciding the Outcome of a Care and Support Plan Review
6. Actions Following a Care and Support Plan Review
7. Monitoring Urgent or Interim Support and Services
8. Review of a Direct Payment

Accessing the Service

1. How to Access the Service
2. Receiving a Contact or Written Referral
3. Deciding the Outcome of a Contact or Written Referral
4. Actions and Next Steps

Establishing Needs

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs
3. The Skilled Conversation
4. Agreeing Needs and Making a Formal Record

1. Understanding and Applying Eligibility Criteria
2. Communicating the Outcome and Next Steps

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs
3. The Skilled Conversation
4. Agreeing Needs, Making a Formal Record and Next Steps

Meeting Needs

1. Establishing Ordinary Residence
2. Requesting a Financial Assessment
3. Setting an Indicative Budget
4. Care and Support Planning
5. The Transition Plan
6. Signing Off a Care and Support Plan and Agreeing a Final Personal Budget
7. Arranging Support and Services

Reviewing Support and Services

1. Legal Requirements of a Care and Support Plan Review and Tools
2. Preparing to Carry out a Care and Support Plan Review
3. The Full Review Conversation
4. The Light Touch Review Conversation
5. Deciding the Outcome of a Care and Support Plan Review and Making a Formal Record
6. Actions Following a Care and Support Plan Review
7. Monitoring Urgent or Interim Support and Services
8. Reviewing a Transition Plan
9. Reviewing an Education, Health and Care Plan (from 18 years)
10. Review of a Direct Payment

Accessing the Service

1. How to Access Mental Health Social Work
2. Receiving a Contact or Referral
3. Contact and Referral Adult Care and Support Procedures

Establishing Needs

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs
3. The Skilled Conversation
4. Agreeing Needs and Making a Formal Record

1. Understanding and Applying Eligibility Criteria
2. Communicating the Outcome and Next Steps

Meeting Needs

1. Establishing Ordinary Residence
2. Requesting a Financial Assessment
3. Setting an Indicative Budget
4. Care and Support Planning
5. Signing Off a Care and Support Plan and Agreeing a Final Personal Budget
6. Arranging Support and Services

Reviewing Support and Services

1. Legal Requirements of a Care and Support Plan Review and Tools
2. Preparing to Carry out a Care and Support Plan Review
3. The Full Review Conversation
4. The Light Touch Review Conversation
5. Deciding the Outcome of a Care and Support Plan Review
6. Actions Following a Care and Support Plan Review
7. Monitoring Urgent or Interim Support and Services
8. Review of a Direct Payment

Accessing the Service

1. Receiving a Contact or Written Referral
2. Deciding the Outcome of a Contact or Written Referral
3. Actions and Next Steps

Establishing Needs

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs of Adult Carers
3. Preparing to Establish Needs of Young Carers
4. The Skilled Conversation (Adult Carer's Assessments)
5. The Skilled Conversation (Young Carer's Assessment)
6. Agreeing Needs and Making a Formal Record (Adult Carers of Adults)
7. Agreeing Needs, Making a Formal Record and Next Steps (Carer's Transition Assessments)

1. Understanding and Applying Eligibility Criteria
2. Communicating the Outcome and Next Steps

Meeting Needs

1. Establishing Ordinary Residence
2. Setting an Indicative Budget
3. Support Planning
4. The Transition Plan
5. Signing off a Support Plan and Agreeing a Final Personal Budget
6. Arranging Support and Services

Reviewing Support and Services

1. Legal Requirements of a Support Plan Review and Tools
2. Preparing to Carry out a Support Plan Review
3. The Full Review Conversation
4. The Light Touch Review Conversation
5. Deciding the Outcome of a Support Plan Review
6. Actions Following a Support Plan Review
7. Monitoring Urgent or Interim Support and Services
8. Reviewing a Transition Plan
9. Review of a Direct Payment