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Welcome to our Adult Social Care and Health Procedures, Practice Guidance and Tools

These procedures should be used as required by practitioners across all adult social care teams and services in Kent.

The information included will:

  • Guide and inform practice;
  • Provide information about local policy and procedures for social workers, occupational therapists and other social care practitioners in Kent; and
  • Keep practitioners up to date with local and national developments in adult social care.


Kent ASC & Health Documents and Templates

The guidance on this site is based on national legal requirements and best practice. Some sections have been localised but to ensure that your practice meets and reflects our internal processes and local requirements, you should always check the Kent Adult Social Care & Health Documents and Templates area. This is where you will find internal processes, documents and internet/intranet links to support effective implementation of the procedures. You can access these directly using the button below or the Local Resources tab above.

Urgent notes:


The KCC Adult Social Care and Health policies, procedures and practice guidance located in the Local Resource section of TriX are currently under review to ensure they are in line with the changes in legislation e.g. Health & Care Act 2022 and to reflect the Making a Difference Everyday approach to work. This means that some parts of the policy, procedure or practice guidance may be out of date and in the process of being updated to reflect the statutory and organisational changes.


For staff wanting to access any templates, please refer back to Knet.

Apologies for any inconvenience this has caused you. We are working hard to resolve these issues.

Register for Updates

Click here to register for updates now. This will ensure that you receive automatic notification as soon as any changes are made to the site.

Provide feedback

To provide feedback, report any issues or suggest improvements to the procedures, documents or templates, please contact


Find out about the latest amendments to the procedures here.

Children’s services and transitions

Note: Practitioners working across both children's and adult services can easily access the Children's Procedures by clicking here.

Enter Procedures by Function

Only access the procedures that are relevant to the work you are doing

The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. However any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Kent County Council.