Establishing Ordinary Residence

If you have not already done so you must confirm a person's ordinary residence status before beginning any Care and Support/Support planning process or, in the case of OT providing any equipment.

Legally it is the responsibility of the authority to meet the eligible needs of:

1. A person/carer who is ordinarily resident in the area; or
2. A person/carer who is has no settled residence and is present in the area.

Click here to read what the Care Act says about ordinary residence, including understanding what ordinary residence is, how/when to establish ordinary residence and how/when to meet the needs of people who are not ordinarily resident in the area.

Click here to access a tri.x tool to support decision making around ordinary residence.

Click here to see the ordinary residence procedures, which include how to seek reimbursement for urgent needs met and any supporting documentation

After accessing the available information in these procedures you should speak to your line manager if you are unclear about:

1. The ordinary residence status of the person/carer; or
2. Whether to commence Care and Support/Support planning (or provide equipment) based upon ordinary residence status.