Using this Procedure Site

1. Understanding the Site Structure

This procedure site has been structured around the teams/services in the Local Authority.

If the team or service you are looking for is not available from the homepage you should:

  1. Use the 'Enter Procedures by Service or Team' button; or
  2. Use the 'Contents' button on the navigation bar; or
  3. Use the 'Search' facility on the navigation bar.
The site also contains direct links to two mini-sites. These are The Care Act 2014 and the Mental Capacity Act 2005. Both are available from the main homepage.

2. Amendments and Updates

This procedure site will be updated on a regular basis and a summary of any changes made will be available via the 'Amendments' button on the navigation bar. Here you will also find the detail of the next planned site update.

If you would like to suggest a change to a procedure or to the site you should discuss this with your line manager in the first instance.

Please note: When changes are made to either the Care Act 2014 or the Mental Capacity Act 2005 mini sites these changes will be found in the 'Amendments' area on their respective homepages.

Please note: The amendments and updates guidance above does not apply to local resources.

The procedure site has been designed so that it is quick and easy to navigate.

To find a procedure you can:

  1. Access it from within the relevant area of the site; or
  2. Access it using the 'Contents' list from the navigation bar; or
  3. Access it using the search facility.

To navigate a procedure you can:

  1. Scroll through the procedure; or
  2. Click on the subheading you require from the sidebar contents list.

To return to the top of a procedure you can use the large up arrow found in the the bottom right hand side of each procedure.

To return to a previous page you can use the back arrow.

To return to the main site homepage you can use the 'Home' button on the navigation bar.

4. Local Resources

General Guidance

This procedures site contains a local resource section which can be accessed via the navigation bar. This is an electronic documents library that is populated and maintained locally.

The library is structured around key headings. Clicking on the heading will reveal the list of relevant documents available. Clicking on the document will enable access to it.

If there is a local resource that you think should be added talk to your line manager or the person at the Local Authority with designated responsibility for the procedures site.

Please note: It is the responsibility of the Local Authority to advise users of any changes to documents held within the local resource section.

Guidance for System Administrators

A system administrator is a person (or persons) whose role is to manage the local resource area. This includes structuring the sections, adding resources and deleting resources.

Before undertaking any action on the local resource area, the system administrator/s must be assured that:

  • Any new resource has received the required local sign-off;
  • The resource is not in draft form;
  • The resource is in the correct format (PDF if not designed to be edited);
  • The resource is legally sound and reflective of local requirements;
  • The resource does not breach any copyright;
  • The resource is not in breach of the Data Protection Act 2018 or the UK GDPR;
  • Any online resource links are working and secure.

Legal advice should be sought as necessary.

It is important to note that tri.x have no responsibility for the above and do not review the content of the local resource area. This includes any resources added by tri.x on your behalf.

It is also important to note that tri.x do not hold any data about the date upon which a local resource is added, updated, removed etc. Nor is an archive of the local resource area kept. We recommend that you keep a local record of this information, should you ever require it in the future.

5. tri.x Resources

The site contains a range of resources developed by tri.x to support practice and understanding. These can all be accessed using the 'tri.x Resources' button on the navigation bar. They include:

  1. A full glossary;
  2. Practice guides; and
  3. Decision making tools.

The Mental Capacity Act 2005 mini-site contains a different set of tri.x resources to support implementation of the Act.

tri.x welcomes feedback about the effectiveness of the resources it has developed. Please contact us directly if you wish to make a comment or suggestion.

The procedures site contains a range of focused search facilities.

From the main site homepage you can search:

  1. The adult procedures;or
  2. The tri.x resources; or
  3. The local resources.

From the Care Act 2014 mini-site you can search:

  1. The Care Act 2014.

From the Mental Capacity Act 2005 mini-site you can search:

  1. The Mental Capacity Act 2005; or
  2. The tri.x resources.

7. Regulatory Compliance

Every effort has been taken to ensure regulatory compliance. If you discover any errors or omissions, please alert your line manager or the person at the Local Authority with designated responsibility for the procedures site.

8. Register for Updates

Registering your personal contact details with tri.x enables us to automatically notify you as soon as any changes are made to the site.

We recommend that you register with us as soon as you start using the site. To do this use the link from the main homepage.

We will manage your data respectfully and in accordance with your preferences and we will never share your data with other organisations for marketing or other purposes.

The content of this procedure site can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes.

Content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x.

Please note: If a tri.x practice resource is available in a downloadable word format any individual practitioner authorised to access the procedures site can amend that resource in order to use it effectively in a direct practice, without the need to seek further permissions from tri.x.

Please note: This copyright does not affect documents held in the local resources section, where the local copyright guidance of the Local Authority applies.

10. Accessibility

This procedures site aims to achieve Double-A conformance to the Web Content Accessibility Guidelines in accordance with government guidelines.

In order to change font size or manual colour use the highlighted 'Accessibility' button at the top right hand corner of any page.

11. Printing and Retaining Copies

With the exception of the tri.x resources the content of this procedure site is intended to be viewed on line. This is the only way that users can be assured they are accessing the most recent.

In the event that hard copies are taken, their content cannot be guaranteed for longer than 72 hours, after which time they should be destroyed.

tri.x operate a robust archiving system, and are able to provide older versions of procedures when requested to do so.

12. Browser Recommendations

It is recommended that the procedure site is viewed with the latest browsers, with Java Script and cookies enabled for maximum compatibility and functionality.

Recommended browsers are:

13. Mobile/Tablet Compatibility

This procedure site has been tested on a variety of mobile devices to ensure that it displays correctly. However, if you are using an older mobile device it is possible that the site will not display correctly.

If you would like the text to be larger, resize the text under the accessibility options. If you would also like the buttons and the rest of the layout to be enlarged you can use the zoom function within your devices browser.

The majority of devices have the functionality to allow a shortcut to be downloaded to the homescreen by loading the site using the 'url' and using the upload function and tapping 'Add to Home Screen'. The functionality may vary between devices, please refer to the manufacturer's instructions.