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• sunderland scp

Contents

1. Child Centred
2. Transparent
3. Respectful
4. Creative

1. Child Centred

• We will listen to the voice of the child, giving them the opportunity to express their thoughts, feelings and opinions and empowering them to do so;
• We will act as advocates for the child and their families;
• We will work together to take a holistic approach to our services for children and their families, considering all aspects of wellbeing;
• We will work with children and families to raise aspirations, educate for life and create positive outcomes.

2. Transparent

• We will communicate open and honestly with our colleagues and with our partners and customers;
• We will be clear about the services we can provide, and what is beyond our remit;
• We will be clear about what we can say. We will also be clear if there’s something we can’t say, and explain the reasons why;
• We will be clear with services users and partners about what we need from them, in order to be able to offer the best service we can.

3. Respectful

• We will embrace difference in colleagues, service users and partners;
• We will acknowledge and be respectful of diversity;
• We will work towards a learning culture across the business, raising awareness of the roles of others and generating respect for the part they play in our progress;
• We will value training opportunities as a contribution to our personal development.

4. Creative

• We will broaden our horizons, looking for innovative opportunities to improve and develop the company and our services;
• We will look for opportunities to work smart, we won’t do something just because it’s always been done that way;
• We will look for opportunities to bring commercial investment into the company, which can then be reinvested into our services;
• We will be forward thinking and share our skills to create services that suit the needs of each child and family.

End