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North TynesideChildren's Services Procedures Manual

Local Contacts

AMENDMENT

This chapter was updated throughout in August 2023.

Contents

  1. Multi-Agency Safeguarding Hub (MASH)
  2. Out of Hours (Evenings, Weekends and Bank Holidays)
  3. Social Work Assessment Teams (SWAT)
  4. Safe and Supported Social Work Teams
  5. Fostering Service
  6. Family Time Service
  7. Riverdale Children's Home
  8. Sycamore Children's Home
  9. Addison Street Short Break Home
  10. Heatherfield Mews Children's Home
  11. Leaving Care Team
  12. Whole Life Disability Service (Children's Disability Team)
  13. Youth Justice Service
  14. Health, Information and advice, Virtual school, and Emotional wellbeing (HIVE)
  15. Shiremoor Family Hub
  16. Coast Locality Team
  17. Riverside Family Hub
  18. Howdon Family Hub

Multi-Agency Safeguarding Hub (MASH)

Tel: 0345 2000 109
E-mail: childrenandadultscontactcentre@northtyneside.gov.uk
Office: Floor 2, Quadrant, Silverlink North, Cobalt Business Park, NE27 0BY
Out of Hours (Evenings, Weekends and Bank Holidays)

Tel: 0191 200 6800
E-mail: childrenandadultscontactcentre@northtyneside.gov.uk
Social Work Assessment Teams (SWAT)

Tel: 0191 643 8016
E-mail: firstname.surname@northtyneside.gov.uk
Office: Floor 2, Quadrant, Silverlink North, Cobalt Business Park, NE27 0BY
Safe and Supported Social Work Teams

Tel: 0191 643 8434
E-mail: firstname.surname@northtyneside.gov.uk
Office: Floor 2, Quadrant, Silverlink North, Cobalt Business Park, NE27 0BY
Fostering Service

Tel: 0191 643 2540
E-mail: fostering@northtyneside.gov.uk
Office: Floor 2, Quadrant, Silverlink North, Cobalt Business Park, NE27 0BY
Family Time Service

Tel: 0191 643 8935
E-mail: firstname.surname@northtyneside.gov.uk
Office: Floor 2, Quadrant, Silverlink North, Cobalt Business Park, NE27 0BY
Riverdale Children's Home

Tel: 0191 643 6300
E-mail: firstname.surname@northtyneside.gov.uk
Office: Minton Lane, North Shields, NE29 6DA
Sycamore Children's Home

Tel: 0191 643 8909
E-mail: firstname.surname@northtyneside.gov.uk
Office: Riverside Centre, Minton Lane, North Shields, NE29 6DA
Addison Street Short Break Home

Tel: 0191 200 6178
E-mail: firstname.surname@northtyneside.gov.uk
Office: 31 Addison Street, North Shields, NE29 6LR
Heatherfield Mews Children's Home

Tel: 0191 200 6178
E-mail: firstname.surname@northtyneside.gov.uk
Office: 1-3 Heatherfield Mews, Lee Street, Annitsford, Cramlington, NE23 7DP
Leaving Care Team

Tel: 0191 200 8788
E-mail: firstname.surname@northtyneside.gov.uk
Office: The Lodge, Riverside Centre, Minton Lane, North Shields, NE29 6DQ
Whole Life Disability Service (Children's Disability Team)

Tel: 0191 643 4151
E-mail: firstname.surname@northtyneside.gov.uk
Office: The Oxford Centre, West Farm Avenue, Longbenton, NE12 8LT
Youth Justice Service

Tel: 0191 643 8605
E-mail: firstname.surname@northtyneside.gov.uk
Office: Riverside Centre, Minton Lane, North Shields, NE29 6DQ
Health, Information and advice, Virtual school, and Emotional wellbeing (HIVE)

Tel: 0191 643 8365
E-mail: HiveTeam@northtyneside.gov.uk
Office: The Riverside Family Hub, Minton Lane, North Shields, Tyne and Wear, NE29 6DQ

Shiremoor Family Hub

Tel: 0191 643 2110
E-mail: firstname.surname@northtyneside.gov.uk
E-mail: Katrina.Sales@northtyneside.gov.uk
Office: 9 Bridge Terrace, Shiremoor, NE27 0TA

Coast Locality Team

Tel: 0191 643 8804
E-mail: firstname.surname@northtyneside.gov.uk
E-mail: Christine.Mcmillian@northtyneside.gov.uk
Office: Whitley Bay Customer First Centre, York Road, Whitley Bay, NE26 1AB
Riverside Family Hub

Tel: 0191 643 8899
E-mail: firstname.surname@northtyneside.gov.uk
E-mail: Katrina.Sales@northtyneside.gov.uk
Office: Minton Lane, North Shields NE29 6DQ
Howdon Family Hub

Tel: 0191 643 2229
E-mail: firstname.surname@northtyneside.gov.uk
E-mail: Christine.Mcmillian@northtyneside.gov.uk
Office: 11A Howdon Lane, Wallsend, NE28 0AL