How to Use this Manual |
Welcome to the Norfolk Children's Services Procedures Manual.
This section explains how the manual works.
Contents
- Display and Browser Options
- About this Manual
- Amendments
- Document Library
- Keywords
- Compliance
- Register for Updates
- Copyright
- Printing and Retaining Copies
1. Display and Browser Options
People with a visual impairment may have difficulty accessing this Manual.
To change the size of the text/layout - please use these accessibility buttons
which are on menu bar on the left side of every screen. Click a larger button to increase your text size, the very largest being high visibility mode.
2. About this Manual
This is the December 2023 edition of this manual which was initially published and became operational in December 2015.
We hope it will be a valuable resource for operational staff but should you identify any errors or omissions please report these to your manager.
3. Amendments
This manual is updated on a regular basis and a summary of the new and updated chapters is available.
Click here to view details of updates made to this manual.
The next manual update is scheduled for publication in June 2024.
If amendments are required to a published chapter in the manual and you have any queries or suggestions, please contact your manager.
4. Document Library
This manual contains a document library which is held on the Norfolk intranet and can be accessed via the button bar on the left of your screen. This library is populated and maintained locally. If there is a resource that you think should be added talk in the first instance to your manager.
5. Keywords
The manual is accessed by practitioners from varying agencies, who may find terms that they are not familiar with. Therefore, a large glossary (Keywords) of terms is available such as Significant Harm (try it by clicking on the highlighted text).
The intention of the keywords is twofold:
- To ensure that definitions remain accurate and consistent throughout the manual;
- To avoid cluttering the content of the chapters up with repetitive definitions.
The definitions will appear in a new window or tab, depending on your browser. You can leave it open for reference, or close it using the "close" button at the bottom.
Many Keywords are highlighted in the body of procedures however, you can also browse the full keyword resource using the menu bar on the left hand side of the screen.
6. Compliance
Regulatory Compliance
Every effort has been taken to ensure regulatory compliance. If you discover any errors or mistakes, please alert your manager.
7. Register for Updates
We recommend that you register with us to automatically receive notification when the manual is updated, and be informed about the briefing papers we regularly publish. Click on the ‘Register for Updates’ button on the left side of the screen, to complete and send your details to us.
We will manage your data respectfully and in accordance with your preferences and we will never share your data with other organisations for marketing or other purposes.
8. Copyright
The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. However any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Norfolk County Council.
9. Printing and Retaining Copies
The Manual should normally be viewed on line but can be printed, for reference only.
To print a chapter, click on the 
icon which is in the top right hand corner of the relevant procedure
Please note, the Manual will be updated regularly, so staff should avoid retaining printed versions - hard copies are only valid for 72 hours.
End