Supervision and Support of Foster Carers

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Supervision and Support of Foster Carers

REGULATIONS AND STANDARDS

The Fostering Services (England) Regulations 2011
Regulation 17 - Support, training and information for foster parents

Fostering Services National Minimum Standards:
STANDARD 21 - Supervision and Support of Foster Carers

SCOPE OF THIS CHAPTER

This chapter applies to all approved foster carers and explains the way in which the Fostering Agency provides supervision and support.

RELEVANT GUIDANCE

Transfer of Foster Carers Protocol England

AMENDMENT

This chapter was reviewed and updated in November 2022.

Introduction
Planned Supervision Visits
Frequency of Supervision
Unannounced Visits
Support Provided by the Supervising Social Worker
Tasks of Social Worker if Allegations are made Against the Carer

1. Introduction

Foster carers benefit from professional and supportive relationships with the Agency, which help them to provide high-quality care.

Foster carers are part of the team around the child, which is mutually supportive. They are actively involved in planning for the child, and their views are valued by the Agency to positively influence children's progress. They work very effectively together with children's social workers to ensure that placements are appropriate, planned and meet the needs of children. The support provided to foster carers by the Agency is also designed to help them to cope with the additional demands of fostering on their family life.

All approved foster carers will have an allocated, suitably qualified supervising social worker. The allocated supervising social worker is responsible for supervising and supporting carers, ensuring that they have the necessary guidance, support and direction to maintain a quality service, including safe caring practices. This will include an understanding that they must work within the National Minimum Standards for Fostering and the Agency's policies, procedures and guidance. The supervising social worker should provide effective support and challenge through the supervision and review processes to ensure that carers are providing high-quality care.

The supervising social worker must also ensure that the foster carers' training and development needs are identified, and that newly approved carers work towards completing the Training, Support and Development Standards for Foster Carers Workbook. They also have the responsibility to ensure foster carers are familiar and made aware of new policies and guidance.

The foster carer(s) should be fully aware of the Notification of Significant Events and the need to immediately report to their supervising social worker or Fostering Agency the following:

The Death of a Child;
A Serious illness or serious accident of a child placed with them;
The outbreak at the foster home of any infectious disease (which in the opinion of a general practitioner attending the home is sufficiently serious to be notified);
An allegation that a child placed with foster parents has committed a serious offence;
A child placed with them they have concerns about of being sexually exploited;
The Police calling to the foster carer's home as a result of a serious incident relating to a child placed there;
A child placed with the foster carer(s) who has gone missing;
Any serious concerns about the emotional or mental health of a child, such that a mental health assessment would be requested under the Mental Health Act 1983.

The child's allocated social worker should be contacted for specific advice or support in relation to the child and their Care Plan and Placement Plan.

2. Planned Supervision Visits

Carers will receive regular and effective supervision that is focused on children's experiences, needs, plans and feedback. Supervision will recorded by the supervising social worker and stored on the foster carers records.

A programme of supervision visits should be set up and agreed between the foster carer and the supervising social worker from the time of the foster carer's approval, and endorsed by the supervising social worker's line manager.

Supervision is essentially a supportive and enabling two way process to:

Ensure the foster carers understand how they contribute to the local authority's services for children and ensure robust safeguarding is maintained;
Enable foster carers to contribute effectively to the plans for the children for whom they are caring ensure that plans for children remain in children's best interests;
Provide appropriate monitoring and feedback on the foster carers' work to ensure the Training, Support and Development Standards for Foster Carers are fully met;
Complete personal development plans for each carer, which are linked to their training requirements and their annual review;
Support foster carers by providing advice or making this available from elsewhere as appropriate;
Give foster carers an opportunity to raise any problems and make sure they are addressed appropriately;
Acknowledge the challenges and demands that the fostering tasks make on foster families and ensure appropriate support is available and consider where early stability meetings may be useful;
Recognise and address any difficulties the foster carers' own children may be experiencing arising from fostering; and
Assist foster carers to work in an anti discriminatory way that respects and promotes individual differences.

The agenda for each meeting should cover:

Matters arising from the last supervision;
Personal issues, e.g. effect of a placement on the foster carer's own family, changes in the carer's situation and circumstances etc.
Child/ren in placement:
1. Their health, cultural, educational, leisure and contact needs - and any support needs;
2. Progress of any tasks set in previous supervision and work with respect towards each child's Care Plan;
3. Any accidents, injuries and illnesses experienced by each child;
4. Any complaints in relation to children placed with them and their outcomes;
5. Any concerns around behaviour management in relation to children they are caring for;
6. Any other significant events (see Section 1, Introduction);
7. Any medication, medical treatment or first aid administered.
Training/development issues for the foster carers and their family;
Safe caring and health and safety issues;
Foster carer's recording which is to be reviewed by the supervising social worker who should sign the foster carers' diary.

Foster carer’s recordings (Logs) are reviewed by the allocated Supervising Social Worker who electronically verifies the logs on a monthly basis. Kasper require that carers make logs and records for children in a timely manner; Where records are not timely this will be escalated to the Management Team. Should the matter not be resolved promptly, Kasper may ask that carers increase the frequency of their recordings and / or may call an early review and return the carers to Panel.

A record of all meetings should be kept on the pro forma supervision record with one copy shared with the foster carers.

The supervision records will inform the foster carer's review – see Review and Termination of Approval of Foster Carers Procedure.

3. Frequency of Supervision

Frequency of supervision meetings will be agreed between the foster carer and the supervising social worker and should take place as appears necessary in the interest of the children placed with them.

Kasper’s policy is to offer formal supervision on a monthly basis for carers as a minimum and there is an expectation carers will commit to monthly supervision unless specific annual leave dates impede on supervision dates.

Supervision can take place more frequently if necessary in the interests of the children placed with them.

It is a requirement that secondary carers will attend at least four supervisions with their Supervising Social Worker per year. Although their more regular attendance at supervision and support groups is welcomed.

4. Unannounced Visits

Kasper conform to the requirements in the regulations of conducting at least one unannounced visit a year, although the agency aims to conduct two visits per year, which reflects accepted good practice in the fostering sector, in supporting agencies to monitor the quality of its services to children.

The agency may also undertake additional unannounced visits where specific concerns arise around a family, at the discretion of managers.

Unannounced visits should always be conducted in person (rather than remote means) unless in extreme circumstances, such as further national lockdowns or at specific management request.

The main purpose of the unannounced visit will be to look at the home environment that a child is living in in an unplanned way and to gauge a snapshot of unrehearsed family life.

Unannounced visits will be undertaken by the carers allocated Supervising Social Worker, or by another appropriate member of staff from the agency. During the visit the Social Worker or Staff Member will need to check:

Who is in the home;
Who is caring for the child;
If the carer is not at home, what arrangements have been made for the care of the child;
Observe and check the home environment;
Observe and check the child’s clothing, belongings and equipment;
Observe and check health and safety compliance;
Complete a short checklist report of the visit.

If the foster carers are not at home, the Supervising Social Worker should leave a note for the foster carers to say that an unannounced visit has been attempted.

If the child is present and being cared for by someone else, the social worker should check the identity of that person but should not continue with the visit. However, the social worker may request to speak to the foster child at their discretion, should the baby-sitter be unknown to them.

Completed unannounced visits and attempted unannounced visits should always be recorded on charms.

The purpose of an unannounced visit is not to check on how tidy the foster carers home is (unless this has already been raised as a specific issue). The carers allocated Supervising Social Worker will already be aware of the general standard of the home, therefore any concerns of this nature will have been already shared with the carers, and plan to address the concerns should be in place.

During the unannounced visit the Supervising Social Worker will want to look around the home environment including the foster child or young person’s bedroom and any communal spaces available to the child such as bathroom, kitchen, living rooms and outside areas.

The Social Worker will also ask to see the inside the child’s wardrobe and drawers, to observe their clothes, toys or any specialist equipment they need. The Social Worker may also choose to randomly check some routine health and safety areas, such as; locks on doors, smoke alarms or the storage of confidential records, to ensure health and safety and confidentiality/recording compliance.

Agency staff will generally not want to see the foster carer’s bedroom (unless they share with a fostering child, i.e. baby under 2 years) or their birth children’s bedroom. However, where the agency has specific concerns about activities in the home or visitors to the home, we may request to see private bedrooms during the visit. Upon making such requests, the reason for this request will be explained to the carers.

Where visits are being undertaken by someone other than the allocated SSW, the staff member should check with the SSW ahead of the visit, to ensure they are aware of any potential issues or concerns.

Kasper Unannounced Visits will take place between the hours of 8am and 8pm any day of the week (however it is anticipated that most visits will take place Monday to Friday).

Foster carers are not able to refuse an unannounced visit. This would be appropriate in only exceptional circumstances (e.g. bereavement, serious illness, family crisis or another professional meeting taking place). It is expected that Kasper carers and agency staff will work in partnership and in a ‘spirit of openness’ to achieve this important, regulatory task.

Unannounced visits will be recorded using the standard template checklist. Completed templates are shared with the carer and overseen by line managers following the visit.

5. Support Provided by the Supervising Social Worker

Supervising social workers should ensure the following tasks are done:

Post Approval

Ensure that all new carers complete the Foster Carer Training, Support and Development Standards by their first annual review;
Give Foster Carers' Handbook to new carer;
Give Foster Carer Agreement to the carer: 2 copies to be signed and one returned and placed on the carer's file;
Support carers with any specialist issues for disabled children for e.g. support in completing applications for Carer's Allowance, Disability Living Allowance etc.

Pre-Placement

Complete risk assessments surrounding bedroom sharing (each child over 3 has their own bedroom or, where this is not possible, the sharing of the bedroom has been agreed by the placing authority), mixing with other children in home, etc. Discuss and check equipment (especially in the child's bedroom) and ensure it is appropriate to the age of the child in placement;
Take part in discussions about potential placements;
Take part in planning meetings regarding placements;
Ensure that the child's social worker give the foster family full information about children about to be placed, including any abuse or neglect and the reason for the placement, the child's educational, medical, religious, racial, linguistic and cultural needs;
Discuss issues relevant to contact with birth parents and other family members;
Discuss how child's health needs are promoted and how children should be encouraged to adopt a healthy lifestyle;
Assist carers in dealing with other relevant services such as health and education;
Discuss appropriate training to provide appropriate care when caring for children with complex health needs;
Assist carer with training needs for appropriate safer care practice, including skills to care for children who have been abused. For foster carers who offer placements to disabled children, this includes training specifically on issues affecting disabled children;
Discuss financial issues with the carer: allowances, pocket money, leisure activities, toiletries and travelling etc. and the importance of complying with the terms of the Council's insurance policy for carers;
Enquire about holiday plans the carers have made, and if the child is able to join them? If not the carer must inform the child's social worker so alternative arrangements can be made;
Exchange contact numbers with all relevant members of the family, including out of hours support;
That arrangements are made for the provision of specialist equipment for disabled children;
Set date of first visit after the placement;
Let the social worker for a child already in placement know when another child is placed;
Provide carers with training and written policy on behaviour management.

During Placement

Where necessary, check and follow up on all issues raised during the placement. Discuss any areas of concern with foster carers and ensure appropriate support/advice is addressed and in place at the time rather than waiting for reviews;
Provide foster carers with breaks from caring as appropriate, which must meet the needs of placed children;
Take part in any Strategy Meetings and Section 47 Enquiry relating to the foster family. Be involved in interviews/support as agreed;
Ensure the supervising social worker and the foster carers receive invitations to child's Looked After Reviews and Child Protection Conferences, and attend when appropriate;
Prepare for and attend Foster Carer Review Meetings (see Review and Termination of Approval of Foster Carers Procedure);
Ensure training programme is updated and accessed by carers and their family and children;
Visit regularly in accordance with the foster carer's needs, the child's Care Plan and as required (see also Section 3, Frequency of Supervision and Section 4, Unannounced Visits);
Review the Safer Caring Plan and any changes in household circumstances;
Assess and review any health and safety issues within the fostering household including the addition of any new pets and the environment in which they are kept;
Make unannounced visits as required;
Update Disclosure and Barring Service checks on members of the family every 3 years, including those reaching 18 years of age, and other persons who come to live at the home, who are over 18 years;
Whilst there is no statutory time interval, as good practice medical information should also be updated at least every 3 years by writing to the foster carer's GP. In the event of any serious concerns about the foster carers health, a review of the foster carers approval should be carried out immediately;
Record contact with carers;
Provide reports for Panel as required under the relevant procedures;
Where appropriate contribute to Court Reports as agreed with child's social worker;
Discuss how the carers can support young people into adulthood.

At End of Placement

Support the family as much as possible in what can be a very difficult time;
Discuss fully with the carer and their family all the issues that have led to any unplanned end of a placement and identify any learning/training opportunities;
Assist the foster carer to complete their end of placement report if required;
Attend Disruption Meetings as required.

6. Tasks of Social Worker if Allegations are made Against the Carer

For the detailed procedure, see Managing Allegations Against Staff and Foster Carers Procedure.

Where allegations regarding childcare or child protection are made, the supervising social worker should:

Support the family;
Discuss fully, with the carer and their family, all the issues that have led to the allegation, as agreed at the Strategy Meeting;
Make the carers aware of the process and of their rights during any investigation through the providing the carers with Kasper’s ‘allegation pack’;
Make the carers aware of their own possible conflict of interests and inform them of where they can seek alternative support and advice from the Fostering Network or other independent sources.

Kasper FosteringProcedures Manual