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Appendix 10: Contact Details

Contents

  1. Local Contacts
  2. National Contacts


1. Local Contacts

  1. Bridgegate
  2. Child Protection Coordinators
  3. Child Welfare Line
  4. Citizen's Advice Bureau
  5. Designated Doctor
  6. Drinksense
  7. Education - Pupil Support
  8. Education Lead Officer for Child Protection
  9. Emergency Duty Team (out of hours)
  10. GLADCA
  11. Health - The Safeguarding Children Manager / Team
  12. Named Nurse Child Protection
  13. Peterborough Domestic Abuse Forum (PDVF) Coordinator
  14. Peterborough Rape Crisis Counselling Group (PRCCG)
  15. Peterborough Women's Aid
  16. Peterborough Women's Aid Outreach Service
  17. Peterborough Safeguarding Children Board
  18. Police Central Referral Unit
  19. Police Child Abuse Investigation Unit
  20. Referral and Assessment (Children's Social Care Services)
  21. Women's Aid National Helpline
  22. Victim Support


1. Local Contacts

Bridgegate
49-51 Broadway
Peterborough
PE1 1SQ

T: 01733 314551

Bridgegate website

Child Protection Coordinators

T: 01733 863677 / 863654

Child Welfare Line
T: 01733 748115 (for assistance to schools re domestic abuse)
Citizen's Advice Bureau
T: 01733 346516
Designated Doctor
Dr. Venkat Reddy

T: 01733  776191

Drinksense
79a Eastfield Road
Peterborough
PE1 4AS

T: 01733 555532 

Drinksense website

Education - Pupil Support
Tricia Keogh

T:01733 863717

Education Lead Officer for Child Protection

T: 01733  712093

Emergency Duty Team (out of hours)

T: 01223 712948  or 01733 234724

GLADCA
T: 01733 566343
Health - The Safeguarding Children Coordinator / Team

T: 01223 726770

Named Nurse Child Protection

T: 01733 874910

Peterborough Domestic Abuse Forum (PDVF) Coordinator
T: 01733 453487 - Mon-Fri, 9am-5pm
Peterborough Rape Crisis Counselling Group (PRCCG)
T: 01733 311311 (Mon-Fri, 9am-5pm/24 hour ansaphone)
Peterborough Women's Aid
T: 08454 103 123 (24 hours)
Peterborough Women's Aid Outreach Service
T: 01733 894455 (Mon-Fri, 10-4)
Peterborough Safeguarding Children Board

Judy Jones - Policy Officer

T: 01733 863745

Police Central Referral Unit
T: 0345 456 4564
Police Child Abuse Investigation Unit
T: 0345 456 4564
Referral and Assessment (Children's Social Care Services)
T: 01733 864180
Women's Aid National Helpline
T: 0808 2000 247 (24 hours)
Victim Support
T: 01733 349897 (Mon-Fri, 9am-5pm)


2. National Contacts

  1. Adoption UK
  2. Armed Forces
  3. Asian Protection Helpline
  4. British Agency for Adoption & Fostering (BAAF)
  5. CAFCASS
  6. Child Exploitation and Online Protection Centre (CEOP)
  7. Childline
  8. The Children's Society
  9. Contact a Family
  10. Criminal Injuries Compensation Authority (CICA)
  11. Criminal Records Bureau
  12. Department for Children, Schools and Families
  13. Family Rights Group
  14. Football Association
  15. Forced Marriage Unit
  16. Foreign and Commonwealth Office
  17. Fostering Network
  18. Foundation for Women's Health
  19. Homeless UK
  20. Intercountry Adoption Centre
  21. International Social Services (ISS UK)
  22. Internet Watch Foundation
  23. Kidscape
  24. National Adoption Register for England and Wales
  25. National Child Protection Help Line
  26. National Youth Advocacy Service (NYAS)
  27. NORCAP
  28. OFSTED
  29. Public Concern at Work
  30. Red Cross - International Tracing and Messaging Service
  31. Refugee Council
  32. Shelter
  33. The Who Cares? Trust
  34. UK Border Agency
  35. VOICE


Adoption UK

Tel: 01295 752240

Adoption UK website

Armed Forces

Armed Forces

The following agencies may be able to assist in obtaining information regarding children in families with connection to the armed forces:

SSAFA

Soldiers, Sailors, Airmen and Families Association (SSAFA) Forces Help

SSAFA website

SSAFA Forces Help
19 Queen Elizabeth Street
London
SE1 2LP
Tel: 0845 1300 975

E: info@ssafa.org.uk

Army Welfare Service

Army Welfare Service website

The Army Welfare Information Service,
HQ Land Forces,
Louisburg Block,
Erskine Barracks,
Wilton,
Salisbury
SP2 0AG.

Tel: 01722 436569
Fax: 01722 436307
email: awis@hqland.army.mod.uk


Naval Personal and Family Service (NPFS)

NPFS website

National helpline on 01737 642424

Asian Child Protection Helpline

Asian child protection help line provides advice in Punjabi, Hindi, Urdu Gujarati, Bengali and Sylheti

Tel: 0800 096 7719

British Agency for Adoption & Fostering (BAAF)
BAAF Website
CAFCASS

Tel: 0844 353 3530

CAFCASS website

Child Exploitation and Online Protection Centre (CEOP)

Tel: 0870 000 3344

CEOP website

Childline

ChildLine is a service provided by NSPCC

Freephone: 0800 1111 (24 hours)

Living away from home (Foster Care, Residential Home, Boarding School) 0800 8844 44 (3.30pm - 9.30 pm weekdays 2pm - 8pm weekends)

Deaf children Textphone 0800 400 222 (9.30 am - 9.30 pm weekdays 11am -8 pm weekends)

Childline website

The Children's Society

Tel: 0845 300 1128

Email. supporteraction@childrenssociety.org.uk

Children's Society website

Contact a Family

Registered charity for families with disabled children.

Free Helpline: 0800 800 3555

Textphone: 0800 808 3556

Tel: (020) 7608 8700

Email: helpline@cafamily.org.uk

Contact a Family website

Criminal Injuries Compensation Authority (CICA)

Tel: 8000 358 3601

CICA website

Criminal Records Bureau (CRB)
CRB website
Department for Children, Schools and Families

Department for Children, Schools and Families
Sanctuary Buildings,
Great Smith Street,
London SW1P 3BT

Tel: 0870 000 2288

Email: info@dcsf.gsi.gov.uk

When seeking the approval of the Secretary of State to the place a child under 13 in secure accommodation:

First point of contact during office hours (i.e. before 5 pm) is

Jim Brown - Tel: 0207 783 8086
Email: jim.brown@dcsf.gso.gov.uk

Other contacts during office hours are:

Sally Thatcher - Tel: 0207 783 8084
Email: sally.thatcher@dcsf.gsi.gov.uk

Rachel Taylor - Tel: 0207 783 8255
Email: rachel.taylor@dcsf.gsi.gov.uk

If none of the above is available during office hours, contact the public enquiry number 0870 000 2288 and ask to speak to the Placements Team, Children in Care Division
Out of Hours (i.e. after 5 pm), contact 0207 972 3000 and ask to speak to the Children in Care Duty Officer.

Fax number for sending supporting documents following telephone contact - 0207 925 6183

Serious Case Reviews

Local Safeguarding Children Boards should send copies of Serious Case Review reports (including overview reports, multi agency action plans and individual management reports) to the Department for Children, Schools and Families at the main office address given above

Notifications of Deaths of Looked After Children and Children in Regulated Settings:

These notifications should be sent to the Children in Care Division of the Department for Children, Schools and Families at the main office address given above.

Family Rights Group

Offers specialist advice for parents involved in child protection via a free service

Tel: 0808 801 0366

Tel: 020 7923 2628

Email: office@frg.org.uk

Family Rights Group website

Football Association

Head of Education and Child Protection

Tel: 020 7745 4909

Forced Marriage Unit
Tel: 020 7008 0151

(9-5 Monday to Friday, for out of hours emergency support, contact the FCO Response Centre on 020 7008 1500)

Email: fmu@fco.gov.uk

Forced Marriage website

Foreign and Commonwealth Office

General Enquiries Tel: 020 7008 1500

FCO website

Fostering Network

Charity for everyone with a personal or professional involvement in fostering

Fostering Network website

Foundation for Women's Health

Research & Development,
6th Floor,
50 Eastbourne Terrace,
London,
W2 6LX

Tel. 0207 725 2606

Homeless UK
Homeless website
Intercountry Adoption Centre

Advice Line: 0870 516 8742

Office Tel: 020 8449 2562

Email: info@icacentre.org.uk

ICA website

International Social Services (ISS UK)

Advice Line: 020 7735 8941

Reception: 020 3176 0253

ISS website

Internet Watch Foundation

The UK Hotline for reporting illegal content specifically: Child sexual abuse content hosted worldwide and criminally obscene and incitement to racial hatred content hosted in the UK

IWF website

Kidscape

Charity to prevent bullying and child sexual abuse.

Kidscape website

National Adoption Register for England and Wales

Tel: 0870 750 2173

Adopter's Help-line: 0870 750 2176

Email: mail@adoptionregister.org.uk

National Adoption Register website

National Child Protection Help Line

Tel: 0808 800 5000

Text Phone 0800 056 0566

Email: help@nspcc.org.uk

NSPCC Website

National Youth Advocacy Service (NYAS)

Tel: 0151 649 8700

Email: help@nyas.net

NYAS website

NORCAP

Specialist adoption support agency supporting and guiding adults whose lives have been touched by adoption

NORCAP website

OFSTED

Royal Exchange Buildings
St Ann's Square
Manchester
M2 7LA

Contact Details
OFSTED Website

For Notifications of Serious Incidents involving children which:

  • are serious enough that they may lead to a Serious Case Review; or
  • involve a child death and will automatically lead to a serious Case Review; or
  • should be brought to the attention of OFSTED and the Government because of concern about professional practice or implications for Government policy; or
  • raise issues about a Council's professional practice that may need to be considered further in the context of performance assessment; or
  • have attracted or are likely to attract media attention

Contact OFSTED's National Business Unit -Tel: 0846 40 40 40

By post to:
3rd floor, Royal Exchange Buildings
St Ann's Square
Manchester
M2 7LA

For Notifications of Serious Case Reviews:
Contact/send information to OFSTED's National Business Unit at the above address

For Notifications of Deaths of Looked After Children and Children in Regulated Settings:
Contact/send information to OFSTED's National Business Unit at the above address

Public Concern at Work

Tel (general enquiries and helpline): 020 7404 6609

Email:

UK enquiries: whistle@pcaw.co.uk
UK helpline: helpline@pcaw.co.uk
UK services: services@pcaw.co.uk

Public Concern at Work website

Red Cross - International Tracing and Messaging Service

Trace a relative

Tel: 0845 053 2004

Red Cross website

Refugee Council
Refugee Council Website
Shelter

Free housing advice helpline: Tel:0808 800 4444

Shelter website

The Who Cares? Trust

Charity addressing the needs of young people in public care in the UK

Tel:. 020 7251 3117
Email. mailbox@thewhocarestrust.org.uk

The Who Cares Trust website

UK Border Agency
For all information go to the UK Border Agency website
Voice

Advocacy organisation for children living away from home or in need.

Voice website

End