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South Tyneside Safeguarding Children Board Procedures Manual

Reporting Concerns

If you are concerned about a child's welfare or worried they are being abused, you can make a referral to The Contact and Referral Team.

Contact and Referral Service

Tel: (office hours): 0191 424 5010
Tel: (out of office hours): 0191 456 2093

The Interagency Referral Form can also be used to share information with your local office. More information on how to make a referral can be found in the Referrals Procedure.

The Multi-Agency Threshold Guidance tells you which types of services a family may need to get support.

Alternatively you can call ChildLine for advice on 0800 1111 or email them by visiting


What to do if you're worried a child is being abused: Advice for practitioners