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Castlecare Procedures Manual Contents

Manual Version 16, August 2011

  1. Introduction
  2. Children's Home Procedures
  3. Education Procedures
  4. Staffing Procedures
  5. Guidance and Regulations
  6. Appendices


1. Introduction

1.1

Welcome and Foreword

  
1.1.1 Introduction  

   

1.2

Policy, Values and Principles

  
1.2.1 CastleCare Policy, Values and Principles  
1.2.2 Health and Safety Policy  


2. Children's Homes Procedures

2.1

Referrals and Placements

  
2.1.1 Referrals and Placements New
2.1.2 Transfers between Homes/Discharges Amended

   

2.2

Reviews

  
2.2.1 Emergency Reviews  
2.2.2 Placement Plan Reviews Amended
2.2.3 Looked After Reviews Amended

   

2.3

Behaviour Management

  
2.3.1 Behaviour Management Plans  
2.3.2 Sanctions  
2.3.3 Absent Children New
2.3.4 Physical Intervention Amended

   

2.4

Recreation and Activities

  
2.4.1 Holidays and School Trips  
2.4.2 Leisure and Recreation  
2.4.3 Activities and Transporting Children Amended

   

2.5

Family Contacts, Visitors and Friends

  
2.5.1 Contact with Parents and Siblings Amended
2.5.2 Overnight Stays and Contact with Relatives, Friends and Visitors  

   

2.6

Health and Wellbeing

  
2.6.1 Health Care Assessments and Plans Amended
2.6.2 General Practitioners, Dentists and Opticians  
2.6.3 First Aid and Medication  
2.6.4 Nutrition, Diet and Mealtimes  
2.6.5 Infestations  
2.6.6 Invasive Procedures  
2.6.7 Self Harming  
2.6.8 Sexual Health and Relationships  
2.6.9 Drugs and Substance Misuse  

   

2.7

Incidents

  
2.7.1 Barricading and Forced Entry  
2.7.2 Bullying, Countering of  
2.7.3 Searching Children (and their Belongings)  
2.7.4 The Police  
2.7.5 Notifiable Events Amended

   

2.8

Leaving Care

  
2.8.1 Leaving Care  

   

2.9

Monitoring Quality

  
2.9.1 Monitoring Quality Procedure Amended
2.9.2 Social Worker Visits Amended

   

2.10

Privacy and Personal Care

  
2.10.1 Personal Hygiene and Appearance  
2.10.2 Spiritual Development  
2.10.3 Children's Bedrooms  
2.10.4 Pocket Money and Allowances  
2.10.5 Physical Contact and Intimate Care  
2.10.6 Correspondence, Communication and Social Networking  
2.10.7 Photographs, Videos and Other Images  

   

2.11

Protection, Complaints and Advocacy

  
2.11.1 Child Protection Referrals Amended
2.11.2 Complaints  
2.11.3 Whistleblowing  
2.11.4 Advocacy and Independent Visitors New
2.11.5 Allegations against Staff  
2.11.6 Working Alone  
2.11.7 Visitors Amended
2.11.8 Access to Records  


3. Education Procedures

3.1 CastleCare Education Prospectus  
3.2 Education Equality and Diversity Policy  
3.3 Three Year Access Plan  
3.4 Education Provision at CastleCare  
3.5 Education SENCO and Contacts  


4. Staffing Procedures

4.1 Management and Staffing  
4.2 Housekeeping and Catering  
4.3 Company Vehicles Amended
4.4 Staff Supervision  
4.5 Petty Cash  


5. Guidance and Regulations

5.1

Safeguarding and Behaviour Management Guidance

  
5.1.1 Behaviour Management  
5.1.2 Countering Bullying  
5.1.3 Incidents - General  
5.1.4 Recognising and Treating Abuse Guidance  
5.1.5 Access to Computers and Internet Safety  
5.1.6 Guidance for the Role of Appropriate Adult in Relation to Young People Detained  

   

5.2

Health and Wellbeing Guidance

  
5.2.1 Children from Ethnic Minority Backgrounds  
5.2.2 Assessment of Children and Families from Black and Minority Ethnic Backgrounds  
5.2.3 Consents  
5.2.4 First Aid, Home Remedies and Prescribed Medicines  
5.2.5 HIV and AIDs  
5.2.6 Body Fluids and Blood Borne Viruses  
5.2.7 Nutrition, Diet and Mealtimes  
5.2.8 Psychotherapy  
5.2.9 Seat Belts/Child Restraints Guidance  

   

5.3

Care and Placement Planning Guidance

  
5.3.1 Care and Placement Plans Guidance  

   

5.4

Staff and Child Relationships Guidance

  
5.4.1 Staff/Child Relationships  
5.4.2 Code of Practice for Social Care Staff  
5.4.3 Keyworker Guidance  
5.4.4 Staff Supervision  

   

5.5

Regulations and Standards

  
5.5.1 Integrated Children's System  
5.5.2 Toward a Stable Life and Brighter Future  
5.5.3 National Minimum Standards  


6. Appendices

6.1 Designated Managers Amended
6.2 Event Notifications Table New
6.3 Local Contacts  
6.4 Guidance on Updating the Manual Amended
6.5 Working Together to Safeguard Children 2010  
6.6 Local Keywords  
6.7 Quick Reference Guide  

End