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1.8.1 Contact with Parents and Siblings

REGULATIONS AND STANDARDS

England: STANDARD 9 - Promoting and supporting contact

Regulation 15 - Contact and access to communications

Wales: Standard 10: Contact

OUTCOME STATEMENT

Child/Young People are able to maintain constructive contact with their families, friends and other people who play a significant role in their lives.

AMENDMENTS

This chapter has been amended in August 2011 regarding considerations to be made when placing children and young people (see Note: in Section 1, Approving and Planning Contact). It was previously amended in December 2010 regarding termination of contract and must be read by all staff.


Contents

  1. Approving and Planning Contact
  2. Supervised and Unsupervised Contact
  3. Cancellation of Contact
  4. Review of Contact Arrangements
  5. Termination of Contact


1. Approving and Planning Contact

Also see Section 5: Suspension or Termination of Contact.

Note: When considering the making of a placement, the social worker should consult the Home’s manager to ensure that proper arrangements are in place for the child to have contact with his/her family and significant others; particularly when the child is placed at a distance away from their family home. No contact may be permitted between Children and their parents, friends or relatives without the approval of the Social Worker and must be consistent with arrangements outlined in the Child's Placement Plan.

Children should be encouraged and supported to maintain contact with parents and siblings, and parents should be encouraged to take part in activities in the home and organised for their children. Such contacts should be consistent with the child's Care Plan; which, itself, must take account of any Child Protection Plan or Contact Order that may be in force.

Contact between children and parents or siblings may only be permitted if previously agreed by the social worker and set out in the child's Placement Plan.

The purpose of the contact and how it will be evaluated must be made clear in the Plan.

Both direct and indirect contact arrangements should always be clearly detailed setting out how contact will take place, the venue, the frequency and how the arrangements will be evaluated and reviewed.


2. Supervised and Unsupervised Contact

The need to supervise contact should be considered as part of the assessment and planning process and any arrangements set out in the child's Placement Plan. This restriction should only be as a result of a court order or as a result of consultation with the Placing Authority and this should always be as part of the planning process. These agreements must be in writing and regularly reviewed.

2.1 Unsupervised Contact

Children may only have unsupervised contact with parents and siblings with the agreement of the Placing Authority and where the arrangements for such contact are set out in the Placement Plan.

2.2 Supervised Contact

The need to supervise contact should be considered as part of the assessment and planning process and any arrangements set out in the child's Placement Plan

This restriction should only be as a result of a court order, as required by a Child Protection Plan or by agreement with the parent(s), for example, where a child may be disruptive or the parent(s) require other assistance whilst having contact with their children. It is also essential to consult the Placing Authority and this should always be as part of the planning process. These agreements must be in writing and regularly reviewed.

Where supervised contact is deemed appropriate or necessary, the reasons should be clearly recorded and the role of the care worker(s) as supervisor(s) clearly defined by the social worker and recorded accordingly in the Placement Plan. 

Where possible the supervising care worker should be known to the child and the family before the supervised contact takes place.

The Placement Plan is required to detail the extent of supervision required of the staff member i.e. it may be sufficient to supervise from an adjacent room, the duration of the visit and if the visit is confined to a certain identified area i.e. a specified children's home or family centre.  Staff supervising such visits should familiarise themselves with the requirements as detailed in the Placement Plan and follow the requirements specified.

2.3 Staff Visiting Family Homes

If it is likely that staff will visit children or supervise them in the family homes, they must consult the Home Manager/social worker beforehand - and a risk assessment should be completed.  Advice should be provided to staff on the risks and strategies they should adopt.

If staff are confronted with unacceptable behaviour during the visit, they should attempt to comply with the guidance provided by their Home Manager or in accordance with their training/skills and the principles or procedures outlined in this manual.

If staff feel at significant risk, they should leave, preferably with the child, and contact the manager or the Police at the first opportunity.

2.4 Concerns during Contact

Should staff have any concerns about their own, the child's or other people's safety during contact they should inform/consult the Home Manager or on call manager.  If this is not possible, staff should take what reasonable steps they can to reduce or prevent any risk or, in exceptional circumstances, they should notify the police. 

If the police are called to assist with the management of a contact it is deemed to be a notifiable event and should be reported to the Area Managers, the Regulatory Authority and others.

2.5 Recording of Contact

Staff observations of the contact must be clearly recorded in daily records.

Any concerns about the contact should be discussed with the Home Manager, who may decide to consult the social worker. As necessary, future arrangements must be amended as a result of such consultations, and set out in the Placement Plan.


3. Cancellation of Contact

Where contact does not take place in accordance with the Plan, there must be a good reason, for example that the child is too ill to attend.  Wherever possible, the staff/carer should consult the child's social worker in advance if they consider there is a good reason to cancel the contact. However staff must be sensitive to the fact that contact can be a difficult time for a child and that they may have ambivalent feelings. Additional support may be required.

If contact is cancelled, the social worker or, if the social worker is not available, the staff/carer must ensure as far as practicable that the parent is informed in advance and that the reason for the decision is explained.  The social worker or staff/carer should  arrange an alternative contact. 

If contact does not take place and consultation has not been possible with the social worker, the staff/carer must inform the child's social worker as soon as possible and confirm in writing the decision to cancel and the reason.

Contact arrangements must not be withdrawn as a Sanction imposed on a child.

See: Sanctions Procedure


4. Review of Contact Arrangements

Contact arrangements, including the continuing need for supervision, should be reviewed in the child's Looked After Review and the Placement Plan Review

Where the child's name is on the Child Protection Register, the contact arrangements should be reviewed as required in the Child Protection Plan.

Where a Contact Order is in force and it is considered that the contact arrangements set out in the Order should be altered, legal advice should be obtained by the social worker as to the need to seek a variation of the Court Order.


5. Termination of Contact

Where it is considered that the child's contact with the parents should be suspended or terminated, the social worker must be consulted. 

Where the child is the subject of an Emergency Protection Order, Interim Care Order or Care Order, an application to the Court for authority to terminate the contact will always be necessary.

If contact is suspended or terminated, the social worker must amend the child's Care Plan and the Manager of the home must ensure the child's Placement Plan reflects the decision.

End